News Flash


Posted on: October 21, 2019

New Community Relations and Outreach Directors announced


Mayor McClendon and the City of West Memphis is proud to announce the new Business and Community Relations Department. Mayor McClendon has named Steven B. Jones to become the new Director of Business and Community Relations. The department will include the former Outreach Coordinator for the West Memphis Police Department, Tawana Bailey as the City’s new Community Outreach Director for West Memphis. The department is being created at no additional cost to taxpayers and will be part of our community service efforts.

“When I took office this year, I promised to strengthen the relationship with our residents, business owners, parks and neighborhoods, identify the gaps in existing departments and services to ensure all residents and businesses have a better relationship with City Hall,” Said Mayor McClendon. “By creating this department, we will do just that, leveraging our existing resources to serve our community effectively and efficiently by strengthening community involvement and citizen engagement. We are ONE WEST MEMPHIS, #winningstreak”

The Director of Community Relations position will be responsible for conceptualizing, developing and facilitating the implementation of projects related to building better relations with our residents, business owners and collaborating with community support services and organizations, churches, and local schools. The new department is the hub for a more streamlined, coordinated community outreach effort, that will help promote city programs, and services throughout West Memphis and the Mid-South.

Steven Jones, Director of Community Relations for the city of West Memphis has over three decades of experience spanning the disciplines of the business, government and nonprofit sectors. He has worked with various businesses and stakeholders to develop and achieve its strategic outreach and public policy objectives. Previously, Jones served as Senior Vice President and Director of Programs with Southern Bancorp Community Partners (SBCP). Southern Bancorp is the largest Rural Development Bank in the nation and is based in Arkansas, with branches in the state of Mississippi as well. SBCP is the bank’s affiliate community development agency.  At SBCP Jones led their efforts working with neighbors, nonprofits, governmental entities and businesses to build communities through strategic planning and the implantation of their shared vision.  Jones oversaw the organization’s work in the states of Arkansas and Mississippi.

July 2010 Arkansas Governor Mike Beebe appointed Jones to serve as his designee to the Delta Regional Authority Board.  This Federal Board fosters partnerships throughout the region as it works to improve the Delta economy through job creation, job training, job retention, and infrastructure improvements.  This influential board is comprised of the Federal Co-Chairman appointed by the President of the United States, and the governors’ designees from the eight states in the Delta Region of our nation. Jones, who attended Arkansas State University in Jonesboro, Arkansas and The Harvard University Executive Leadership Academy in Cambridge, Massachusetts, has previous experience that includes; serving as a member of the Earle, Arkansas City Council, founding President of the Earle Chamber of Commerce, and a Board Member of the West Memphis Chamber of Commerce, as well as Chairman of the West Memphis Chamber’s Governmental Affairs Committee.  He was also Vice-Chair of the Arkansas Educational Television Network Commission, a member of the Mid-South Community College Foundation Board and Chairman of the Delta Service Corps Board of Directors.  Jones served 18 years as general manager of Crittenden Publishing Company, on the advisory board of a regional bank, and as founder/managing principal of an Arkansas based marketing and government relations firm. Jones’s civic contributions also include serving as Chairman of the Arkansas Educational Television Network Foundation Board and on the Board of Directors of the Arkansas Foundation for Medical Care.

The Director of Community Outreach will be responsible for the fulfillment of our community relationship mission and will work successfully with representatives from various communities, organizations, businesses, and neighborhoods to the greatest extent possible.

Tawana Bailey has been with the City of West Memphis’s Police department for a little over a year. Her primary responsibility was to serve as the liaison between law enforcement and the community.  In addition, she has developed and implemented numerous community relations programs like #PACTWestMemphis a Police and Community Togetherness program, the 9 PM routine, and the Park and Walk Initiative that has improved relationships and found new ways to reduce crime in conjunction with other divisions within the department.

Tawana received her Bachelor of Science in Journalism from Arkansas State University. Outside of the department, she serves as a Recruitment Team Member for Girl Scouts Heart of the South, where she seeks to engage and recruit new members for Crittenden County, Arkansas. Tawana also serves her sorority, Delta Sigma Theta Sorority, Inc, where she serves as a member of the Southwest Regional Information, Technology and Communications Team.”

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